Insights
Practical guidance on buying, billing, contracts and support for UK businesses.
16 articles
Many business mobile deals run on somebody else's masts. What MNO and MVNO mean, and how to find out which network your phone is…
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Card terminals need almost no bandwidth, so speed is rarely the problem. How to find the real cause, and why guest Wi-Fi is usually…
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Internet down and three suppliers blaming each other? Here is who is actually responsible for what, from the line to the Wi-Fi to the…
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Modern phones and fibre broadband stop when the power does, and the copper line that used to keep working is going. What still works,…
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Christmas feels a long way off in the middle of summer, which is exactly why now is the smart time to think about it.…
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In hospitality, your technology only gets noticed when it fails, and it always seems to fail on the busiest night. The card machine that…
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Three true stories: a bank-holiday 5G rescue for a restaurant, site-wide Wi-Fi for a disabled riding school, and a fix for someone not yet…
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When your phones or internet go down, you need a person who knows your setup, not a script. Why local, human-led support beats a…
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Generalist IT firms often bolt telecoms on. Why that leaves call quality, number moves and multi-site connectivity exposed, and what a specialist does.
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Great connectivity is not just a fibre line or a SIM card, it is the people behind it. Why long-term relationships, not transactions, matter…
Read more →Most businesses do not choose to have four telecoms suppliers. It just happens. The broadband came from one company, the phones from another, the…
Read more →Dropped calls, support queues, baffling bills and long contracts: the biggest complaints businesses have about telecoms, and how we do each differently.
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When you buy your broadband, phones and mobiles from a giant national reseller, you get a good price and a big logo. What you…
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Tricky contracts, bill shock, hidden hardware rentals and slow support: ten things to know before choosing a new business phone provider.
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Separate invoices are where bill shock hides. How one bill for broadband, VoIP and mobiles, with proper limits and barring, saves time and money.
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Moving premises is exciting and stressful in equal measure, and in all the fuss over furniture, signage and keys, one thing has a habit…
Read more →Tell us how your business works and we will point you the right way. No pressure either way.
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