Leased lines
A leased line is a private fibre circuit reserved entirely for your business. Guaranteed speeds that never dip, upload as fast as download, and the kind of SLA and support that businesses rely on when being offline is simply not an option.
What it is
A leased line runs a dedicated fibre circuit directly from your premises to the network, and nobody else ever shares it. The speed you are promised is the speed you get, at nine in the morning or nine at night, uploading exactly as quickly as you download.
Standard broadband is contended, which means you share the local capacity with other homes and businesses nearby. It is great value, but speeds can dip when everyone is online. A leased line removes that uncertainty completely.
Shared, or contended. You share the local capacity with others nearby, so speeds can dip when everyone is online at once.
Dedicated, or uncontended. The full speed is reserved for you, guaranteed, every hour of every day.
Who it is for
A leased line is not for everyone, and we will always tell you honestly if standard fibre would serve you just as well. But for these businesses, it is often exactly the right call.
Finance, healthcare, ecommerce and contact centres that lose money or trust the moment they drop offline.
If your business runs on cloud apps, large file transfers and constant video, a leased line keeps everyone at full speed.
Link several sites together reliably, with room to scale bandwidth as you grow without swapping out the line.
Design, media, hosting, remote backups and CCTV all need to send as fast as they receive. Symmetric speeds make it effortless.
The benefits
A leased line trades a little patience up front for a level of certainty that standard broadband simply cannot match.
The capacity is reserved for you, so you never share it and never slow down at peak times.
Upload just as fast as you download, ideal for cloud working, video and backups.
Committed uptime and fast fix times in writing, often a 4-hour SLA, not a best-efforts promise.
Add automatic failover or a fully diverse second circuit so critical sites stay up no matter what.
A circuit isolated from shared public traffic, so your data never mixes with anyone else's.
Backed by the carrier's enterprise team and by us, with proactive monitoring on the line.
Install, SLA & support
A leased line is honest about one thing. Because it is a dedicated fibre built all the way to your door, it takes longer to deliver than standard broadband. The payoff is a genuinely business-grade service that a shared connection can never offer.
There is a feasibility check, a survey, some planning, and sometimes physical work to run the fibre in. Lead times are usually a few weeks to a few months depending on your site, and we manage every step so you are never left chasing an update.
What you get for the wait is certainty. Guaranteed uptime, fast committed fix times, and priority support from both the network provider's enterprise team and from us. If something ever does go wrong, it is treated as urgent by everyone involved, not added to a queue.
A free check of what is available at your site and what it will deliver.
The carrier surveys the route and plans the build, wayleaves and any civils.
The dedicated fibre is run to your premises and the circuit is commissioned.
You go live under a full SLA, monitored and looked after by us from then on.
Resilience & security
Guaranteed uptime backed by an SLA, with options for automatic 4G or 5G failover and a fully diverse second circuit for sites that cannot afford a single minute offline. We monitor from our side, so we often spot an issue before you even notice it.
Because the circuit is private and shared with nobody else, your traffic never mixes with public or neighbouring data. That isolation makes a leased line a strong fit for sensitive information, finance and compliance-driven work.
Common questions
Usually a few weeks to a few months, depending on how much fibre needs to be built to your premises. We give you a realistic date after the free feasibility check, then manage every step so you are never left wondering where it is up to.
Full fibre is fast, but it is contended, which means it is shared locally and can dip at busy times. A leased line is dedicated and uncontended, with guaranteed symmetric speeds and a proper SLA. If consistency and uptime matter to you, the leased line wins.
Leased lines scale from modest speeds right up to very high bandwidth, symmetric in both directions. In many cases you can increase the speed later without a new installation, so you can start where you need to and grow into it.
For businesses that depend on being online, yes. The guaranteed speed, uptime and fast fix times tend to pay for themselves the first time a shared connection would have let you down at the worst possible moment.
It is quoted per site, because the price depends on your location and the bandwidth you need. We run a free feasibility check first and come back with a clear quote and no obligation, so you know exactly where you stand before deciding.
Weighing it up
An honest side-by-side of what differs, what it costs, and when each one is genuinely the right answer.
Start with a free feasibility check. We will tell you honestly what is available at your site, what it will deliver, and manage the whole build from there.
