Business telecoms, done properly · broadband, phone systems, mobile & Wi-Fi

Business energy

Business electricity and gas, bought properly.

We look at what you are paying now, go out to the market on your behalf, explain the options in plain English, and handle the paperwork from start to finish. One point of contact, no call centre, and a renewal date that never passes unnoticed.

Electricity & gasSingle and multi-site
Large supplier panelThrough our partners
Renewal dates trackedNo silent rollovers

Why it is worth a look

Most businesses are not on a bad deal because they chose one.

They are on a bad deal because a contract quietly ended. When a fixed term runs out and nothing is agreed, you do not get a warning and a fresh price. You get moved onto the supplier's default rates, and those are almost always the most expensive rates they publish. It can run for months before anyone in the business notices, because the bill still arrives and still gets paid.

Fuel one

Business electricity

Half-hourly, non-half-hourly, single site or a portfolio spread across the UK. We take your current rates, your meter details and your usage profile, and put the same information in front of every supplier on our partner panel so the quotes actually compare.

  • Fixed, flexible and pass-through contracts explained without the jargon
  • Out-of-contract and deemed rates challenged and replaced
  • New connections and meter upgrades for a fit-out or a move
  • Half-hourly settled supplies, including profile classes 05 to 08
Fuel two

Business gas

Gas is usually the smaller line on the bill and the one nobody reviews, which is exactly why it drifts. We treat it with the same process as electricity rather than rolling it over because it is only a few hundred pounds a quarter.

  • Quoted alongside electricity so both renewal dates line up
  • Consumption checked against your meter reads, not estimates
  • Supply reconnections and new meter installations arranged
  • Multi-site portfolios aligned to one anniversary date where suppliers allow

What we handle

The whole job, not just the quote.

Getting a price is the easy part. The work that saves you money and time is everything around it, and that is the part we keep hold of.

01

Market review

We take your latest bill, pull your usage and rates off it, and go out to the suppliers on our partner panel with a like-for-like brief so the numbers coming back can be compared honestly.

02

Renewal tracking

We diarise every contract end date and come to you before the window opens, not after it has closed. The point is to keep you off out-of-contract and deemed rates simply because a date passed unnoticed.

03

Contract switching

Paperwork, letters of authority, objections, meter details and start dates. We deal with the supplier so you are not on hold explaining your MPAN or MPRN to somebody for the third time.

04

Bill validation

We check the bill against the contract you actually signed. Wrong rates, estimated reads, standing charges that crept up and charges for a meter you no longer have all get picked up and challenged.

05

Moves and new sites

Taking on a new unit, opening a second branch or leaving one behind. We arrange the supply for the new address and close off the old one properly so no bill follows you around.

06

Multi-site portfolios

Several premises on several contracts with several end dates is the most expensive way to buy energy. We map what you have, then bring it together onto terms you can actually manage.

No surprises

Straight answers about how we get paid.

Electricity transmission pylons at sunset

Our commission is written down before you sign anything

Energy brokers are paid a commission by the supplier, usually built into the unit rate. That is normal and it is how the whole market works. What is not acceptable is you not knowing what it is.

So we tell you, in writing, before you agree to anything: what we are paid, how it is charged, and what it adds to your rate. Every quote carries a commission, because that is how the market works and there is no version of it without one. What matters is that you can see it on each option and weigh it up against the price like any other cost.

We are also happy to say when the answer is to stay put. If the deal you are on beats what the market will give us today, that is what we will tell you.

Common questions

Business energy, answered.

Do you supply the energy yourselves?

No. We are a broker, not a supplier. Your contract is with the energy supplier and they bill you directly. What we do is find the contract, negotiate it, set it up and look after it for you.

When should I be looking at my renewal?

Earlier than most people think. Many business contracts can be renewed several months ahead of the end date, which lets you fix a price when the market suits rather than when your calendar says so. Leave it to the last week and your options narrow to whatever is available that day.

What happens if I do nothing when my contract ends?

You do not get cut off, but you will normally be moved onto the supplier's out-of-contract or deemed rates, which are typically their most expensive. There is no penalty for letting it happen except the cost, which is exactly why it is so easy to miss.

Am I a micro business, and does that change anything?

It might. Ofgem treats you as a micro business if you employ fewer than ten people and have turnover or a balance sheet of no more than €2 million, or if you use no more than 100,000 kWh of electricity or 293,000 kWh of gas a year. Micro businesses get extra protection: your supplier must set out renewal terms in writing with a proper notice window, and cannot roll you onto a new fixed contract longer than twelve months. Those protections sit with the supplier rather than with us, and they do not stop you drifting onto out-of-contract rates if nothing is agreed. Tell us your headcount and rough annual usage and we will tell you where you stand.

Can you look at more than one site?

Yes, and multi-site is usually where the biggest difference is. Separate contracts signed at different times drift apart badly. We map every supply you have, align the end dates where we can, and give you one renewal conversation instead of five.

I am mid-contract. Is it too early to talk?

No. Knowing your end date and getting it diarised is worth doing today even if nothing can change for a year. We can also check your current bills against your contract in the meantime, which sometimes finds money whether or not you switch.

What do you need from me to get started?

A recent bill for each fuel at each site, and a signed letter of authority so we can talk to suppliers on your behalf. That is it. The letter of authority lets us ask questions and gather quotes, and it does not commit you to switching anything.

Who we work with

Your energy contract is placed through Evolve Online Tech.

Energy is a separate market from our other services, with its own rules and its own regulator, so we arrange it alongside a specialist partner rather than on our own.

How the partnership works

We arrange business electricity and gas in partnership with Evolve Online Tech, a trading name of Love Business Group Limited (company number 06322305). They bring the supplier panel and the market access. We stay your point of contact, so you deal with the same people you already deal with.

Your supply contract is always with the energy supplier, and the supplier bills you directly. Evolve is the broker on the arrangement, and they are registered with the Energy Ombudsman, the independent redress scheme for energy brokers, under membership number C35LOVE01.

If something goes wrong

Tell us first. Call 0151 230 3949 or email support@synergymax.co.uk, and we will look into it and keep you updated while we do.

Where a complaint concerns the energy contract itself, it may need to go to Evolve as the broker of record. We will make that introduction rather than leaving you to chase it.

If a complaint about the broking cannot be settled between us, small businesses can normally take it to the Energy Ombudsman free of charge, once eight weeks have passed or a deadlock letter has been issued. You can reach them at energyombudsman.org or by email at enquiry@energyombudsman.org. This is a separate route from the ADR scheme that covers our telecoms services, and the timescales are different.

Send us one bill and we will tell you where you stand.

No obligation and no hard sell. If you are already on a good rate we will say so, and put the renewal date in the diary for you anyway.