Cookie Policy

This Cookie Policy explains how Synergy Max Ltd uses cookies and similar technologies on our website, what they do, and the choices you have. It should be read alongside our Privacy Policy, which explains how we handle personal data more generally.

1. What are cookies?

Cookies are small text files that a website places on your device when you visit it. They are widely used to make websites work, or work more efficiently, and to provide information to the site owner. Similar technologies, such as pixels, tags and local storage, work in comparable ways, and where we refer to cookies in this policy we mean all of these technologies.

2. Why we use cookies

We use cookies to keep our website secure and working as it should, to understand how visitors use the site so that we can improve it, and to remember your preferences so you do not have to set them again on each visit.

3. The types of cookies we use

• Strictly necessary cookies. These are essential for the website to function and cannot be switched off in our systems. They include cookies that keep the site secure and that remember your cookie choices. Without them, parts of the site will not work properly.
• Performance and analytics cookies. These help us understand how visitors interact with the website, such as which pages are most visited, by collecting information on an aggregated, and usually anonymised, basis. This helps us improve how the site works.
• Functional cookies. These allow the website to remember choices you make, such as your preferences, to give you a better and more personalised experience.
• Targeting or advertising cookies. These may be set through our site to build a profile of your interests and show you relevant content. Where we use any such cookies, we will only do so with your consent.

4. Third-party cookies

Some cookies may be set by third-party services that appear on our pages, such as analytics providers or embedded content. These providers set their own cookies and are responsible for them under their own policies. We do not control the cookies set by third parties.

5. How long cookies last

Session cookies are temporary and are deleted when you close your browser. Persistent cookies remain on your device for a set period, or until you delete them, so that the website can recognise you on a return visit.

6. Managing your cookie preferences

You can accept or decline non-essential cookies when you first visit the site, and you can change your mind at any time. You can also control and delete cookies through your browser settings. Most browsers let you refuse or remove cookies, and the help function within your browser will explain how. Please note that if you block strictly necessary cookies, some parts of the site may not work as intended.

7. Do Not Track

Some browsers offer a “Do Not Track” setting. As there is not yet a common industry standard for how this signal should be handled, our website does not currently respond to Do Not Track signals, but you can manage cookies using the options described above.

8. Changes to this policy

We may update this policy from time to time to reflect changes in the cookies we use or for other operational, legal or regulatory reasons. The date at the top of this page shows when it was last updated.

9. Contact us

If you have any questions about our use of cookies, please email support@synergymax.co.uk or call 0151 230 3949.