Hosted phone systems
Hosted VoIP for UK businesses, every feature of a big-office phone system, delivered over the internet and looked after by a team who actually pick up. Desk, mobile and desktop, all on one number.
What it is
A hosted phone system runs in the cloud instead of on a dusty box on your wall. Your calls travel over your internet connection, so there's no on-site hardware to maintain, nothing to outgrow, and no engineer visit every time something changes.
We design it around how your team actually works, port your existing numbers across, and manage the whole thing for you, with the same free support that comes with everything we do.
The short version
Features
All the call-handling power of an enterprise system, without the enterprise price tag or complexity. Here's what you get out of the box.
Calls to UK landlines and mobiles are included as standard. No per-minute counting, no bill shock at the end of the month, just talk.
See calls waiting, answered and missed in real time. Perfect for busy reception, sales and support teams who need to spot a queue before it builds.
Greet callers with a smart menu that points them to the right place, day or night.
Ring a whole team at once or in sequence, so calls never go unanswered.
Hold callers in a tidy queue with position and comfort messaging.
Route by opening hours, holidays and out-of-hours, automatically.
Voicemails land in your inbox as audio, wherever you happen to be.
Record calls for training, quality and compliance, stored securely.
Turn recordings and voicemails into searchable, skimmable text.
Full, searchable call logs for every user and number at your fingertips.
Plus music on hold, call transfer, presence, click-to-dial, call parking, number porting, hunt groups and more, all configured for you.
Scales with you
Start with a single user and grow to hundreds. Add and remove people whenever you need, across one site or many, the system flexes as your business does, with no rip-and-replace and no new hardware to buy.
Whether everyone's in one office or spread across homes, sites and the road, they're all on the same system, the same features and the same short internal dialling.
Handsets
Prefer a proper phone on the desk? We supply and pre-configure the Yealink range, so they arrive ready to call, or skip them entirely and run everything from the apps. Your choice.
Big colour touchscreen and the works, ideal for receptionists and power users.
A polished everyday phone with an adjustable screen and plenty of line keys.
The dependable desk phone for the whole team, clear, simple and solid.
Roam the office, warehouse or shop floor without missing a call.
Need something else? We also supply Yealink headsets, conference phones and Teams-certified models, just ask and we'll match the kit to the role.
Work anywhere
Desk phone in the office, app in your pocket, softphone on your laptop, same number, same features, wherever the day takes you.
Take your business line with you. Make and receive calls over wifi or mobile data, so your personal number stays personal and your team can always reach you.
A full softphone on your computer, click to dial, manage calls and see who's free without ever touching a handset. Great for hybrid teams and remote workers.
Common questions
Only an internet connection. Add pre-configured Yealink handsets if you want phones on desks, or run everything through the mobile and desktop apps, most businesses do a mix of both.
Yes. We port your numbers across to the new system with no downtime, so you keep the numbers your customers already know.
Calls automatically failover, to the mobile app, another site or a backup number, so you stay reachable even if the office line drops. For critical sites we can add 4G/5G backup too.
Anywhere from one to as many as you need. Add or remove users whenever your team changes, you're never boxed in by the hardware.
Always. Setup, changes, training and day-to-day help all come from the same UK team, at no extra charge and with no ticket queues.
Weighing it up
An honest side-by-side of what differs, what it costs, and when each one is genuinely the right answer.
Tell us how your team works and we'll put together the right mix of handsets, apps and features, then set it all up and look after it for you.
