Business telecoms, done properly · broadband, phone systems, mobile & Wi-Fi

Two buildings, one network

The shop next door, running off the same connection

The Happy Camper store sits beside Fastlane Autocare. Rather than order it a line of its own, we ran Cat6a in duct under the ground between the two buildings and fed it from the network we had just built next door. Same system, same support, one connection.

1CONNECTION, TWO BUILDINGS
0SECOND LINE TO WAIT FOR
FreeCALLS BETWEEN BUILDINGS
OneNUMBER TO RING FOR SUPPORT
Client
The Happy Camper store, adjoining Fastlane Autocare
Services
Network extended from the neighbouring building, PCs and phones on the same hosted system

The situation

A separate building is usually treated as a separate problem.

The Happy Camper store is its own shop in its own building, next door to the garage. The default answer when a business has a second unit is to order it a second connection: a new line, a new install date, a new monthly bill and a new contract term, all to serve a handful of PCs and phones a few metres from a network that already exists.

That is often money and waiting for nothing. We had just put a fibre connection and a properly built comms cabinet into the building next door. The sensible thing was to use it.

What we did

Extended what was already there.

The work next door was designed with this in mind, which is why it was straightforward rather than a retrofit.

Cat6a in duct between the buildings. An underground Cat6a run links the store to the comms cabinet next door, so it takes its network from infrastructure that already existed rather than from a line of its own.
PCs online. The machines in the shop sit on the same network, so there is nothing separate to manage or pay for.
Phones on the same system. Handsets in the store are extensions of the same hosted phone system the garage uses.
Calls between the buildings. Staff can reach each other by extension rather than by mobile, which matters when someone needs an answer from next door.
One place for support. Both buildings are the same account and the same support line, so nobody has to work out whose problem it is.
Room to grow. Adding a position in either building is now a patch and a handset rather than a new order.

Questions

Common questions on this.

We have two units near each other. Do we need two connections?

Often not. If the buildings are close enough and you have the right to run between them, one properly sized connection can serve both, with the second unit taking its network and phones from the first. It saves a second install, a second contract and a second bill. Whether it is the right answer depends on the distance, the route between the buildings and how much the second unit actually needs, so we look before we promise.

Does the second building get slower internet?

Not in any way people notice, provided the connection is sized for both. The Cat6a run between the buildings carries ten gigabit Ethernet, so it is nowhere near being a bottleneck, and a shop with a few PCs and phones uses a small fraction of a business fibre circuit anyway. We size the line for the combined load rather than for one building and hope.

Can the two businesses be kept separate?

Yes. Sharing a connection does not mean sharing everything. Separate networks keep each side's devices and traffic apart while still running over the same circuit, which is the same approach we use for guest Wi-Fi and for multi tenant buildings.

What happens to the phones?

They become extensions of the same hosted system, so calls between the buildings are internal and free, calls can be picked up by either side, and there is one set of numbers and one system to administer rather than two.

Is this only for buildings right next to each other?

Distance is the deciding factor. Ethernet over copper is good for about a hundred metres, so two adjacent units with a route you are allowed to dig is close to the ideal case, which is what this was. Beyond that you are into fibre between the buildings, a dedicated link, or a connection each with the phone system shared across both. We measure the route before promising anything, because the answer changes entirely either side of that limit.

Got more than one building?

Tell us where they are and what is in them. We will tell you whether one connection can cover both, and say so if it cannot.