Business phone systems in Kirkby
Keep your 0151 number, cover the workshop and the gatehouse as well as the office, and get the old copper lines dealt with before January 2027. Installed by a team based on the same estate.
On the ground in Kirkby
We are based on Moorgate Road in Knowsley Industrial Park, which for a Kirkby business means the people who design and install the phone system are the same people who turn up when something needs looking at, and they are minutes away rather than hours.
On an estate unit the requirement is almost never a row of desk phones. It is coverage. The office at the front, the workshop, the stores, the gatehouse and increasingly a mobile in somebody’s pocket all need to be on the same system, able to dial each other internally and able to answer the main number. That works well over hosted VoIP, provided the network underneath it reaches those places, which is why we look at the connectivity and the Wi-Fi at the same time rather than afterwards.
The other thing worth doing now is the switch-off audit. Older industrial units are full of forgotten analogue lines feeding barriers, gatehouses, lifts and alarm diallers. Those all stop working on 31 January 2027, and the ones involving a lift company or an alarm company have the longest lead times of anything on the list.
We cover Tower Hill, Southdene, Northwood and out towards Fazakerley and Aintree on the same basis.
Why Synergy Max
Sound familiar?
A unit is not an office, and phone systems sold for offices tend to stop working somewhere around the roller shutter.
A handset on a desk at the front does nothing for the workshop, the stores or the yard, which is where most of the people actually are.
Gatehouse phones, barrier intercoms, lift lines and alarm diallers on older units are frequently still on copper, and every one stops on 31 January 2027.
A 0151 number on the vans and the signage, delivered over a line that only exists at one address. Moving unit on the estate becomes a marketing problem too.
Deliveries, drivers and trade customers do not work office hours. A call that rings out at seven in the morning goes to whoever does answer.
No reporting means no idea how many calls rang out last month or when the peaks land.
On an old on-premises system, adding a handset or changing where calls ring is a visit and an invoice rather than a setting.
What we do
Hosted VoIP puts the system in the cloud, which matters most when your people are spread across a building rather than sat at desks.
Common questions
Yes. Numbers are ported to the new system rather than replaced, and your customers notice nothing. The one rule that matters is never to cancel the old line first, because a number that has already been disconnected can be very difficult to recover.
Yes, and on a unit that is usually the whole point. Every extension sits on one system regardless of where the handset physically is, so the gatehouse and the workshop dial the office internally and anyone can pick up the main number. What it depends on is the network reaching those areas, which we survey rather than assume.
They need dealing with. Analogue lines feeding barrier intercoms, gatehouse phones, lift emergency lines and alarm diallers all stop working on 31 January 2027. Anything involving a lift or alarm company has a second lead time attached, so those go first on the plan. Our guide to the forgotten devices covers what to look for.
More so, not less. The business number rings the mobile app, so a customer calling your 0151 number reaches whoever is free without ever getting a personal mobile number. When somebody leaves, the number and the call history stay with the business.
Not necessarily. Plenty of our customers run on the desktop and mobile apps and buy handsets only where one is genuinely needed, such as reception or the gatehouse. Desk phones are typically around £99 each, and our pricing page sets out the ranges.
The rest of what we look after for businesses across Kirkby.
Ask us
Send this and a real person will reply. No call centre, no obligation, and we will tell you honestly if we are not the right fit.
Tell us how your calls flow, where your people actually are and what is still sitting on a copper line. We are on the same estate, so we can come and look this week.
