Telecoms for hotels
Guest Wi-Fi, phones, connectivity and support for hotels and guest houses, so every room has fast internet, reception never misses a booking, and the whole property stays online.
Sound familiar?
You look after guests, not phone systems. These are the problems we fix for hotels and guest houses every week.
Slow or patchy Wi-Fi in the rooms is the number one guest gripe and a bad review waiting to happen.
Wi-Fi that works in reception but dies in the far rooms, the bar and the grounds.
A caller who cannot get through to reception books a room somewhere else.
Bookings, card payments, the property management system and guest Wi-Fi all rely on the connection.
Check-in, calls and guest queries all landing at once at the front desk.
Guests and staff need phones that simply work, without a tangle of old wiring.
How we help
We cover every room, answer every booking and keep the whole property connected, then support the lot.
Surveyed, zoned Wi-Fi that reaches every room, the bar, the restaurant and the grounds, on a guest network kept separate from your back-office systems.
Call queues and an AI receptionist so reservation calls are always answered, even during the check-in rush when reception is at its busiest.
Business broadband or a dedicated leased line with automatic failover, so bookings, payments and the property management system keep running whatever happens.
Hosted phones for reception, desks and rooms on one simple system, so guests and staff can always get through.
Where hotels usually start
Support that gets it
Ring Synergy Max and you get a real engineer who knows your property, not a call centre and a ticket number. Support is included with every service, for as long as you are with us.
Common questions
Yes. We survey the whole property and design zoned Wi-Fi that reaches every room, the bar, the restaurant and the grounds, so guests get a strong signal wherever they are.
Yes. Guests use a separate network, so their devices never touch the private network your bookings, payments and property management system run on.
Call queues and an AI receptionist answer reservation calls even when reception is busy at check-in, so a caller is greeted and booked rather than sent to a rival.
We build in automatic failover, so if the main line fails, bookings, payments and the property management system switch to a backup path in seconds and the hotel keeps running.
Included. Calls, changes, moves and fault chasing are all part of the service, from the same team who installed it. You will never get an invoice for asking us a question.
Tell us about your property and where the Wi-Fi, phones or connection let you down. We will put together coverage, bookings and resilience, and look after it from there.
