Business telecoms, done properly · broadband, phone systems, mobile & Wi-Fi

Network design

A 120-desk office fit-out in Liverpool city centre

Open plan desking, meeting rooms, breakout spaces and a recreation area, all needing to work from the first morning. A leased line and a UniFi network designed as one system rather than two.

120 desksALL WIRED
Leased lineDEDICATED CIRCUIT
Dream Machine SEONE CONTROLLER
Whole floorSEAMLESS ROAMING

The situation

What they were dealing with.

A music licensing business had bought a new office in Liverpool city centre to bring 120 staff under one roof. The layout was open plan desking, with meeting rooms, breakout rooms and recreational areas arranged around it.

An empty building needs everything at once. A wired connection to every desk. Wi-Fi that holds up in the communal areas, where nobody is sitting at a desk with a cable. And connectivity in the meeting and breakout rooms, which is where the conversations with clients actually happen.

They came to us because we had worked with them before. That mattered here, because a fit-out is a programme rather than a job, and it has a fixed date attached to it.

Wi-Fi coverage plan overlaid on an office floorplan

What we did

The work, step by step.

The desks and the Wi-Fi were designed together, because in an office like this the two fail in the same places.

Installed a leased line to give the building a dedicated, uncontended circuit sized for 120 people rather than a shared broadband service borrowed from the neighbours.
Cabled every desk position so all 120 desks have a wired connection and are not competing for airtime with everything else in the room.
Built the network on Ubiquiti UniFi, with a Dream Machine SE running routing, switching, Wi-Fi and security from a single controller.
Surveyed the Wi-Fi around how the space is used, not only where the desks are, so the recreation and communal areas were designed in from the start.
Put access points in the meeting and breakout rooms, which are the spaces most often left off a coverage plan and the most visible when they do not work.
Configured seamless roaming so a laptop or a handset moves from a desk to a meeting room to the kitchen without dropping the call it is on.
Segmented the network so staff devices, guests and building systems sit apart from one another rather than sharing everything.
Handed over something they can manage, with one interface showing what is connected, where it is, and how it is behaving.

Questions

Common questions on this.

Does an office of 120 people need a leased line?

Usually, yes. Business broadband is contended, so the speed you get depends partly on what everyone else in the area is doing. With 120 people on video calls, file transfers and cloud applications at the same time, a dedicated circuit removes that variable. It also gives you the same speed up as down, which matters as soon as people start hosting calls rather than joining them.

Why cable every desk if the Wi-Fi is good?

Wi-Fi is shared airtime. However well it is designed, every device in a room is taking turns. A wired desk is predictable, does not degrade when the room fills up, and gives you something to fall back on. In an open plan office of this size, cabling the desks is what allows the Wi-Fi to be good in the places that need it.

What does a UniFi Dream Machine SE actually do?

It is the brain of the network. Routing, firewall, switching and the controller for the access points all sit in one appliance, so instead of managing several separate systems you get one interface that shows every device, every connection and every access point in the building. For an in-house team, that is the difference between managing a network and guessing at one.

Can you get proper Wi-Fi in breakout and recreational areas?

Yes, if they are surveyed rather than assumed. These spaces get missed because coverage plans tend to follow the desks, and they are usually the rooms with the awkward walls, the glass and the furniture that absorbs signal. We plan them in deliberately, because they are the areas people notice.

Moving into a new building?

Tell us the floorplan and the date you need to be in. We will tell you honestly what is achievable and what it takes.